What We Offer

An established global business that is growing fast, with market-leading benefits:

• A base salary range of $90,000 - $120,000 CAD, dependent on candidate experience, plus On Target Earnings (OTE)
• Extended health benefits, including allowances for family and wellness expenses
• 4 weeks paid Vacation and 2 weeks paid Personal Leave (i.e. Sick / Carer's Leave)
• RRSP matching
• Hybrid working arrangements to balance work and home life
• Opportunities for professional development and progression
• A team first culture and the chance to work within the mining technology industry

About The Opportunity

Our Americas team is currently seeking a Mining Engineer, Product Specialist based in Vancouver. You will play a key support role for customers of our mine design and planning solution, Micromine Beyond. In this role you will be responsible for delivering high quality pre-sales and support activity, including technical product demonstrations, tenders, proof of concept model builds, software evaluation, campaigns, promotions, conferences and events etc.

Reporting directly to the Technical Services Manager- Mining, your key responsibilities will include:

• Assist the sales team by providing technical support during pre-sales demonstrations, trade shows, and other promotional events as requested
• Developing and maintaining long-term customer relationships
• Create and present strategic technical demonstrations to customers with a solution and value focus
• Provide our clients with telephone, email and face to face support
• Provide training to current and new software users. Such training may take place at a client’s site, or at a third-party venue such as a university computer laboratory
• Liaise with the product development team and software users during the software design cycle. This may involve canvassing users to determine the functionality of a new component, and then writing a design brief for the product development team
• Serve as the subject matter expert for Micromine Beyond in the Americas 

About You

You will have a background within operational mining roles. 

Other key skills, experience, and qualifications:

• A tertiary qualification in Mining Engineering
• 4-6 years of generalist mine engineering experience
• 1-2 years of consulting experience in the mining industry
• 3-5 years of experience with mining software
• The ability to travel, nationally or internationally, to manage Micromine Beyond implementations
• English (professional fluency) and Spanish (professional fluency) language skills